Fairview Health Services

  • Scheduling Specialist 891

    Job Locations US-MN-Hibbing
    Requisition Post Information* : Posted Date 3 weeks ago(12/26/2018 3:06 PM)
    Requisition ID
    2018-26121
    Profession
    Patient Care (Non Nursing)
    Speciality
    Administrative/Clerical/Customer Service
    Location
    Fairview Regional Medical Center – Hibbing, MN
    Shift
    day
    Hours per 2 weeks
    64
    Department
    891 - MC HIB Registration
  • Overview

    This position requires a dependable, pleasant and organized person.  Will be working with patients both in person to register and on the phones to schedule appointments and answer questions.  Able to perform multiple tasks at same time. Demonstrate excellent customer service skills with patients and coworkers. Able to self-motivate and function under stress.  Understanding of various health insurance plans. Willingness to keep up with constant insurance plan changes.

    Responsibilities/Job Description

    Provide excellent customer service to internal and external customers through prompt response and courteous communication.

    Verify all insurances as necessary to ensure accurate eligibility for coverage of treatment.

    Effectively collecting patient co pays for their visit or collecting patient balance as needed.

    Maintain departmental goals and productivity parameters as set forth by Patient Access Supervisor.

    Assist patients with filling out paperwork, questions or concerns during their clinic visits

    Covers co-workers and cross trains as necessary to meet the needs of the clinic.  Provides coverage for Speciality Insurance and forms tracking, including workers compensation, scheduling and registration for all three clinics and other duties as assigned.

    Excellent oral and written communication skills.
    Relate to a wide variety of people.
    Work well with others.

    Qualifications

    High School Graduate or GED

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